Personal Impact
Everything we do or say will impact someone else in some way. Personal impact is the understanding of how our actions are perceived by others and especially how they impact others.
How can we make every impact to be a POSITIVE impact?
Start by choosing something nice to say as opposed to something that can hurt. Smile more and make words of encouragement, hope, and compassion, the ones that most frequently come out of your mouth. Also, in front of adversity or negative situations, find the right moment to react ensuring you can control your speech and your mood.
Always remember this: people will not remember exactly what you say, will not remember how you look, but they will never forget how we make them feel.